Cookies

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

We use Lead Forensics, or similar tools, to help analyse use of our website. This analytical tool uses “cookies” to collect standard internet log information and visitor behaviour information in an anonymous form.  To find out more about cookies, including how to control and delete them, visit www.allaboutcookies.org.

We also use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information.

We will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site.

We will, however, use the information gathered and any freely available information available in the public domain to inform our marketing campaigns and to help us identify individuals who we feel may be interested in our products and services.  We will never use the tool to bring together information about an individual’s personal email address or other information such as personal telephone or home address.

Marketing activities could be in the form of telephone, email and post.  When we use email for this corporate purpose we will always give the individual or organisation we contact the option to opt out of receiving any further information.

Web Server Log Files

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web servers so that data (such as the web pages you request) can be sent to you.

Web server log files are used to record information about our site, such as system errors.

Security

Unfortunately, the transmission of information via the Internet is not completely secure. Although we employ security measures to protect the information provided by you. Once we have received your information, we will use appropriate security procedures and features aimed at preventing any unauthorised access, unlawful processing, accidental loss, destruction or damage.

Accessing and updating your information

You are entitled to see a copy of the information that we have collected from you and that we maintain. If you wish to do this, please email us at info@flowz.co.uk and insert “subject access request” as the subject heading. We may charge a small fee to meet our costs in providing you with these details.

You may ask us to make changes to the information provided by you and/or held about you, to ensure that it is accurate and kept up to date. You may also request that we cease from processing your personal information and that we delete this from our database or records. Please note that it may be impossible to completely delete your information because of back-ups and records of deletions.

We will only perform the activities outlined above to the extent that such activities will not compromise privacy, security or any other legal interests.

Links to external sites

This website may contain links to other websites. This privacy policy applies only to this website, so when you are moving to another site which collects personal information you should always read the privacy policy relating to that website.

For the avoidance of doubt, we do not pass on any personal information you have given us to any other website operators.